Who we are
As an internationally recognised service provider, ORS offers professional assistance to refugees, from accommodation to integration. We are neutral, flexible and mindful.
Founded in 1992, we now operate in Germany, Austria, Switzerland, Italy, Spain and Greece, with more than 2,400 employees in about 90 reception centres.
‘ORS’ stands for ‘organisation for refugee services’.
1
40+
ORS Group AG
2'200+
100+
19'000+
ORS Switzerland
6
30+
500+
ORS Austria
ORS Group headquarters
HQ in Zurich
Strategy, finances, HR, communication, legal/compliance, IT / ERP, business excellence/quality management, education and training
Head office in Zurich
Provisioning and accommodation, social care and activities, social counselling at the federal, cantonal and municipal level in the relevant national language
Practical and specialist support with qualification and integration measures
Head office in Vienna
Responsible for the management of all reception centres in the Republic of Austria until the end of 2020.
Currently active in various states: provisioning and accommodation, social care and activities and supported housing
ORS Germany
Head office in Freiburg im Breisgau
Provisioning and accommodation, social care and activities at the federal (administrative district) and state level
European Homecare
Unter dem Dach von Serco Europa bilden ORS und das Schwesterunternehmen EHC seit 2023 den Bereich Immigration Germany
ORS Italy
Head office in Rome
Provisioning and accommodation, social care, activities and integration
ORS Spanien
Head office in Madrid
Currently in development: provisioning and accommodation, social care, activities and integration
80+
2'700+
38'000+
130+
4
900+
ORS Group AG
Who we are | Our position
Why we stand out
Experience assisting refugees in five countries since 1992
Tried-and-tested care and integration concepts – comprehensive or specialised,
as required
Numerous certifications and the highest quality standards
Hands-on mentality: quick and efficient action, even with short-term care assignments
Comprehensive professional development for our staff
Who we are | Group management
Group management
Strategic and Group-wide decisions are made by ORS Group management. The committee comprises the Group CEO, the managing directors of the national companies and the heads of the headquarter functions:
Michael Schnitzler
Managing Director Immigration
Claude Gumy
Managing Director
ORS Switzerland
Wilhelm Brunner
Managing Director ORS Austria
Head of Business Development
Jochen Wenderoth
Head of Human Resources Europe & Managing Director Austria
Maurizio Reppucci
Managing Director ORS Italy
Manuel Halwachs
Chief Information Officer
Oliver Tangermann
Managing Director
ORS / EHC Germany
Lutz Hahn
Head of Corporate Communications, Marketing & Public Affairs
Giles Eldred
Head of Group Controlling &
Group Finance, Co-Managing Director ORS / EHC Germany
«The fact that ORS has successfully provided services on behalf of the state for almost 30 years is a testament to both the quality of our work and our efficient use of taxpayer money.»
Jürg Rötheli
CEO
Who we are | Advisory Board
«ORS has stood for the professional and humane support and accommodation of asylum seekers and refugees since 1992.»
Dr. Michael Spindelegger
Former Vice-Chancellor and Foreign Minister of Austria
Thomas Bäumer
CEO of Colosseum Dental Deutschland, former CEO of Adecco Germany
and Austria, committee member of the Confederation of German Employers’ Associations (BDA, Germany)
Erwin Jutzet
Former member of the cantonal government of Fribourg, Department of Security and Justice, and the National Council (Switzerland)
Dr. h.c. Fritz Schramma
Former Mayor of Cologne (Germany)
Dr. Christian Rathgeb
Former Government Councillor for the Canton of Graubünden (CH)
Head of the Department of Justice, Security and Health, among others
