Who we are

As an internationally recognised service provider, ORS offers professional assistance to refugees, from accommodation to integration. We are neutral, flexible and mindful.
Founded in 1992, we now operate in Germany, Austria, Switzerland, Italy, Spain and Greece, with about 1,100 employees in more than 100 reception centres.
‘ORS’ stands for ‘organisation for refugee services’.



ORS Management AG

ORS Group headquarters

HQ in Zurich


Strategy, finances, HR, communication, legal/compliance, IT / ERP, business excellence/quality management, education and training




ORS Switzerland

Head office in Zurich


Provisioning and accommodation, social care and activities, social counselling at the federal, cantonal and municipal level in the relevant national language

Practical and specialist support with qualification and integration measures




ORS Austria

Head office in Vienna


Responsible for the management of all reception centres in the Republic of Austria until the end of 2020.

Currently active in various states: provisioning and accommodation, social care and activities and supported housing

ORS Germany

Head office in Freiburg im Breisgau


Provisioning and accommodation, social care and activities at the federal (administrative district) and state level

ORS Italy

Head office in Rome

Provisioning and accommodation, social care, activities and integration

ORS Spanien

Head office in Madrid


Currently in development: provisioning and accommodation, social care, activities and integration







ORS Holding AG


Who we are  |  Locations

Our Locations


Who we are  |  Our position

Why we stand out

Experience assisting refugees in five countries since 1992

Tried-and-tested care and integration concepts – comprehensive or specialised,

as required

Numerous certifications and the highest quality standards

Hands-on mentality: quick and efficient action, even with short-term care assignments​

Comprehensive professional development for our staff


Who we are | Group management

Group management

Strategic and Group-wide decisions are made by ORS Group management. The committee comprises the Group CEO, the managing directors of the national companies and the heads of the headquarter functions:
«The fact that ORS has successfully provided services on behalf of the state for almost 30 years is a testament to both the quality of our work and our efficient use of taxpayer money.»

Jürg Rötheli



Who we are   |  Advisory Board

Ruth Metzler-Arnold (President)   

Former Federal Councillor, Minister of Justice and Police (Switzerland)

«ORS has stood for the professional and humane support and accommodation of asylum seekers and refugees since 1992.»

Rita Fuhrer  

Former member of the cantonal government of Zurich, head of the Department of Social and Security Affairs (Switzerland)

Dr. Michael Spindelegger

Former Vice-Chancellor and Foreign Minister of Austria

Thomas Bäumer

CEO of Colosseum Dental Deutschland, former CEO of Adecco Germany
and Austria, committee member of the Confederation of German Employers’ Associations (BDA, Germany)

Erwin Jutzet 

Former member of the cantonal government of Fribourg, Department of Security and Justice, and the National Council (Switzerland)

Dr. h.c. Fritz Schramma

Former Mayor of Cologne (Germany)

Advisory Board

Our Advisory Board, as a professional body, advises ORS on current and future issues relating to migration. It recommends solutions to help implement the strategy and develop the business:
Who we are  |  Network

Our network

ORS is a partner of the ICMPD:


ORS is a member of the following associations:

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